Refund Policy
At Paycryp, we strive to ensure the highest level of satisfaction with our services and products. If you encounter any issues or are unsatisfied with your purchase, please refer to our refund policy below:
1. General Refund Policy
Digital Products & Services: Due to the nature of digital products and services, all sales are final. We do not offer refunds for digital products once the purchase is completed.
Subscription Services: If you cancel your subscription before the next billing cycle, you will not be charged for the upcoming period. However, we do not offer refunds for the current billing cycle.
2. Refund Request Process
Eligibility: Refunds may be considered in cases where there is a technical issue or service disruption that prevents you from using the product or service as intended. Refunds are not provided for user errors or dissatisfaction due to personal preferences.
How to Request: To request a refund, please email us at support@paycryp.tech with your order details and a description of the issue. Include your order number, date of purchase, and any relevant documentation or screenshots to support your request.
Processing Time: Refund requests will be reviewed on a case-by-case basis. Our team will respond to your request within 7 business days. If a refund is approved, it will be processed back to the original payment method.
3. Non-Refundable Items
Promotional Offers: Products or services purchased during promotional periods or special offers are non-refundable.
Fees: Transaction fees or charges incurred during the purchase process are non-refundable.
4. Changes to the Refund Policy
Paycryp reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on our website, and we encourage you to review our policy periodically.
5. Contact Us
If you have any questions or need further assistance regarding our refund policy, please contact our support team at support@paycryp.tech.
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